![]() Please click “ Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Repair fees might apply for out-of-warranty products. To confirm your warranty status, go to HP Product Warranty Check. ![]() If you are in Asia Pacific, you will be directed to a local service center in your area. ![]() Go to Contact HP Customer Support to schedule a product repair or replacement. Service or replace your HP product if the issue persists after completing all the preceding steps. If the error message persists, continue to the next step. If you receive a prompt to print a calibration or alignment page, do so. Reinsert the ink cartridges, and then close the ink cartridge access door. HP recommends plugging the printer directly into a wall outlet. Reconnect the power cord to a wall outlet and to the printer. Unplug the power cord from the power source. With the printer turned on, disconnect the power cord from the printer. Remove the ink cartridges from the printer. Remove the ink cartridges and reset the printer. Refer to the document HP Printers - Updating or Upgrading Printer Firmware ![]() Look for and install any available firmware updates. With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. I see that the printer is in an error state, follow the steps below-ĭownload available firmware updates from the HP website Chinese Welcome to HP Support Community!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If there is anything else I can help you with, just let me know. If you appreciate my efforts, please click the 'Thumbs up' button below. Once the web services has been enabled again, try setting up your Scan to E-mail. Press the Web Services icon on the printer again and go through the setup process.ĥ. This will bring you back to the home page.Ĥ. Press ' remove web services' and confirm its removal. Press the Web Services button on the front panel.ģ. Please be aware that if you have a custom ePrint e-mail, after doing this you will need to set it up again, and will not be able to use the same address.ġ. NOTE: Resetting the web services will clear the custom ePrint e-mail you have setup on your printer. You may have to reset the Web Services and reset up the Scan to Email again. How to Find the Windows Edition and Version on Your Computer. Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer? Set the Alternate address as 8.8.4.4 and confirm the changes. Set the DNS Address Configuration as Manual. Type in the printer's information and IP address. Here is a document to get the printer's IPv4 adddress: HP Photosmart 7520 e-All-in-One Printer Series - Printing a Network Configuration Page.Ĭlick the Network tab, then click on IP4 config or networking on the left side. Go into the printer's Embedded Web Server by typing in the printer's IPv4 address in your web browser. I would suggest to set a Manual DNS for the printer. Doing this will refresh the network connection. Once both the router and printer are on, go ahead and turn the computer back on. 1 Information Need Windows 11 help Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. After a full minute, plug the router back in, wait for it to fully power up, then plug the printer back in and wait for the wireless light to become solid. Let's leave the router on and unplug the power cable (NOTE: Do not reset the router.), then do the same with the printer, and shut down the computer. Please try the following steps to see if it may help with this issue. Hi read your post and see that you are getting the error "unable to connect to web services", when trying to scan to email.
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